create an account    contact us    faq/help    privacy/terms
  home page    login to your account    order status    latest news   about us

Terms and Conditions of Sale


Your account details

If you use this site, you are responsible for maintaining the confidentiality of your account and password and P.R.Soft Limited reserve the right to refuse service, terminate accounts or cancel orders in their sole discretion.

Orders are only accepted subject to the conditions of sale as herein printed of PR Soft Limited (herein referred to as the “Seller”). Any variation of these conditions in any document of the Buyer is inapplicable unless accepted in writing by the seller.

Defective Goods

Defective goods will be replaced or rectified by the Seller as originally ordered, or if rectified or replacement is not practicable, the Seller will credit the value of the goods at the invoice price provided. The Seller shall not be liable for any loss, damage or expense whatsoever and howsoever arising from any defect. Defects discovered in any delivery shall not entitle the Buyer rescind the remainder of the order. All transport charges arising hereunder are the responsibility of the Buyer.

Damage, Loss in Transit

The Seller does not accept any responsibility for shortages or for goods damaged in transit unless such shortage or damage on the delivery note if examined, or, if the goods have been signed for as not examined, notified within 48 hours and reported to the Seller within 10 days of receipt of the goods by the Buyer or the Consignee.

Delivery Commitments

Delivery commitments are entered into in good faith but are not guaranteed, and the Seller shall not be liable or any loss of damage occasioned by failure to deliver on the specified date howsoever cause. Nor shall failure be deemed to be breach of the Contract, or any of its conditions, or part thereof. Refusal of the Buyer to accept part or whole delivery at the time specified in the Contract shall part permit the Seller to treat the Contact as repudiated by the Buyer and to decline to make further deliveries without prejudice to the Seller’s right to recover damages for breach of Contract. Where Contracts provide for a single delivery, goods shall be delivered and accepted as soon as ready.

Cancellation of Orders

Cancellation of a paid order, in whole or part cannot be accepted without the Seller’s consent, orders for which no payment has been sent by the buyer can be cancelled before payment has been made, unless proforma invoice or credit account is the selected method of payment (if this is available) in which case the order can only be cancelled with the Seller's consent.

Terms of Payment

If credit is given (or payment fails or is declined by a bank or online payment agency) then the payment can incurr Interest at 2.5% per month (or part of a month) will be payable by the Buyer to the Seller on any overdue payments.

If the Buyer shall fail to make any payment when it becomes due or shall enter into composition or arrangement with its creditors, or if being an incorporated company it shall have a Receiver appointed or shall pass a resolution for winding up or a Court shall make an Order to that effect or if not being an incorporated company it shall have a Receiving Order made against it or if there shall be any breach of the Buyer of any of the Terms and Conditions hereof, the Seller may, without prejudice to its own right and remedies defer or cancel any further deliveries.

Title

The ownership of the goods ordered herein will only be transferred to the Buyer on payment by the Buyer.
Should the Buyer remain in default of any payment for which the Buyer is liable to the Seller, the Seller reserves the right to decline to make to make any further deliveries irrespective of which Contract with the Buyer they spring from, and to rescind the Contract in question without judicial interposition, all this without prejudicing the Seller’s right to full compensation and without prejudicing the Seller’s right to take back at once from the Buyer goods which by virtue of this Clause are still the Seller’s property. The Buyer shall store all goods delivered by the Seller but for which payment has not been made, in such a way as to clearly separate and identifiable from the Buyer’s other goods and products and the Buyer hereby grants to the Seller its servants or agents the right to enter on to the Buyer’s premises for the purpose of recovering such goods at any time until payment. Notwithstanding the above, if the Buyer shall sell any goods delivered in such manner as to pass to a third party a valid title of the goods, the Buyer shall hold the proceeds of such sale on trust for the Seller; providing that nothing herein shall constitute the Buyer the agent of the Seller for the purposes of any such sub-sale and also providing that the Buyer shall not be entitled to sell such goods after the appointment of a Receiver to its property, or it has been placed in liquidation, or, not being a company, has committed an act of bankruptcy. The Buyer shall assume the risk of loss or damage to the goods from the date of delivery and must accordingly rely on its own insurance from that date. Any goods supplied to the Buyer which are subject to restrictions or provisions imposed by manufacturers’ license conditions are supplied to Buyer by Seller subject to any such license restrictions or provisions.

RMA Procedure

If the product is within the warranty period an RMA number will be issued by the Seller on notification of a fault. No goods may be returned without such an RMA number being shown in the packaging; goods returned without a valid RMA number displayed will be refused or returned.

Returns

Prior authorization is required before any goods may be returned. A returns number must be obtained and displayed on any packaging. Goods returned without such a Returned number will be refused and returned.

Law Applicable

Every Contract shall be governed in respects of the Laws of England.

If you have any queries about these terms and conditions of sale, please contact us info@craftswholesale.co.uk or write to us at P.R.Soft Limited, Unit C-D, Ecklands Business Park, Desborough Road, Market Harborough, Leicestershire. LE16 8HB. United Kingdom


Privacy Policy


At CRAFTS wholesale, we take your right to privacy very seriously.

Opt In

When you register with CRAFTS wholesale.co.uk or purchase from our online store you agree to our use of your information as set out in this privacy policy. You can withdraw your consent to our use of your personal information at any time by emailing info@craftswholesale.co.uk and stating that you no longer wish us to use your information.

Our privacy policy is simple

1. Collection of Information

CRAFTS wholesale collects the details provided by you when you make purchases from our online store or when you register with our website. We may collect additional information through your participation in any promotions and competitions offered by us. We never hold credit card, debit card or bank details.

2. Subscribers

If you subscribe to our online newsletters or product updates we will collect your e-mail address in order to get the requested information to you. We will never pass this information on to any other company, organisation or individual.

3. How we use the Information you provide

We use the information we collect to supply our services to you. We may also use your contact details to communicate with you. We may contact you by e-mail, post, text message or telephone . We may use your information to send you information, special offers, promotions, coupons and free samples. Where you have provided a friends email address through our 'refer a friend' page, we use this information once to send the link email out to them, this information is not retained and no record is kept there after.

4. Disclosure of your information

All information we have about you is kept for CRAFTS wholesale's use as described in this policy and is never passed on to any other company, organisation or individual.

5. Other web sites

Where we provide links to third party web sites which are not affiliated with CRAFTS wholesale even if CRAFTS wholesale branding appears on the these sites, such sites are out of our control and are not covered by this Privacy Policy. If you access these sites by using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy.

6. Cookies

We use cookies to track and store information about you. A "cookie" is a software application that enables us to track your use of our website and services. You can find out more about the way cookies work on http://www.cookiecentral.com. We specially use cookies to allow you to shop online through our online store, without their use our online store will not function.

7. Children

We do not allow persons who we know to be 13 or younger to become registered with CRAFTS wholesale.co.uk and do not therefore knowingly solicit personal information from persons aged 13 or younger.

8. General

Your personal information will be held and used by us in accordance with UK data protection legislation. You have a right to access the personal information that is held about you. To obtain a copy of the personal information CRAFTS wholesale holds about you please write to the address below enclosing your name, address, email, and a cheque for £1 payable to CRAFTS wholesale.

We may change this privacy policy from time to time. Any change will take effect once the revised privacy policy is available on the home page www.CRAFTS wholesale.co.uk.

If you have any queries about this privacy policy, please contact us info@craftswholesale.co.uk or write to us at P.R.Soft Limited, Unit C-D, Ecklands Business Park, Desborough Road, Market Harborough, Leicestershire. LE16 8HB. United Kingdom

copyright ©2007 Crafts Wholesale is a service from P.R.Soft Limited
Site designed and Maintained by pr-soft internet solutions
P.R.Soft Ltd, VAT no. GB 623 8135 51 Company registratrion no. 3014619